Frequently Asked Questions
How long have you been established for?
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We have been established since 2012 and provide our ceramic coatings and detailing products to many markets including Superyacht, Rail, Formula 1 and Automotive.
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What makes your ceramic coatings different from others in the market?
Our ceramic coatings are formulated with the highest quality ingredients, ensuring long-lasting protection and an with ease of application. We prioritise quality and affordability, making it our mission to show the detailing market that high quality does not have to come with big brand pricing like the detailing industry currently dictates. Our ceramic coatings are manufactured in the UK at our facilities in Kent and are used on more than just cars. Outside of the detailing and car care industry You can find our ceramic coatings on Super yachts, trains, in Formula 1 and even in your local supermarket on the likes of trolley handles.
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Can your coatings be applied outside?
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Yes, all our coatings can be applied outdoor. Conditions should be dry, out of direct sunlight and no strong winds present during application. Conditions must be above 5°c for a minimum of 12 hours, the car must not be released into the elements for the first 4 hours and the vehicle should not be washed for the first 7 days after application.
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Do I need to be accredited to use your coating products?
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No, accreditation is not required to use our coatings. Accreditation is available though through our unique accreditation program where you simply have to produce a video of you applying our coatings to a vehicle and send it to us. We will then confirm the application method is correct and we are happy to certify you as accredited to use our products. This is a free of charge service that we offer to give you the ability to advertise yourselves as an accredited applicator / detailer of The Ceramic Warehouse coatings without the huge price tag that usually comes with this.
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Do you offer bulk discounts for detailing companies?
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​​Yes, we offer special pricing for bulk orders. Please contact our sales team at info@r-p-solutions.co.uk for more information on volume discounts.
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Can we sample your products before making a large order?
Absolutely! We believe in the quality of our products and offer sample kits for detailing companies to test and see the results for themselves. Please go to the sample kits page in the menu bar or follow this link at www.theceramicwarehouse.com/sample-kits
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What is your private label service?
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Our private label service allows detailing companies to brand our high-quality ceramic coatings and detailing products under their own name. This includes logo design, label design, document design, and even web design to ensure a cohesive brand presence.
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How does the private label process work?​
Once you express interest in our private label services, our team will work closely with you to understand your branding needs. From logo creation to label design, we'll ensure your products reflect your brand's identity. You can also click our private label link on our site to fill out all your details including uploading any design concepts you may have and we will email you back to start the private label process with you.
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Do you offer design services for existing brands?
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Yes, if you already have a brand identity, our design team can adapt our product labels and documents to match your existing branding.
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How long does it take to receive a private label order?
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The timeline can vary based on design requirements and order volume. Typically, from start to initial design concept for the first order it takes 10-15 business days.
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Are there any setup fees for private labelling?
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There's a one-time setup fee for new private label clients. This covers the design and initial setup costs. For more details on pricing, please contact our sales team. Typical pricing on this is £25 per product design (includes all bottle sizes for that product), £50 for logo design and £100 - £200 for initial print cost. These costs can vary so please contact us with your specific requirements at info@r-p-solutions.co.uk and we can provide an accurate quote for you.
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Can we customise the formula of the ceramic coatings for private label?
We can offer customisation for private label ceramic coating orders. This may be subject to a minimum spend depending on your requirements. Please discuss your specific requirements with us.
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Do you provide support for website design and e-commerce integration?
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Yes, our web design services include creating a professional website tailored to your brand, and we can integrate e-commerce functionalities to help you sell online seamlessly.